Procurement has had a huge impact on negotiations between suppliers and clients in the last few years in the search for lower costs and better value. Suppliers need to try and form a working relationship with procurement specialists – but how?

Sky News interview with Simon-Rhind Tutt in Melbourne, Australia. Simon discusses the systems and processes that organisations can use to measure, manage and maximise the potential of business relationships. He explains how looking, finding and benchmarking the commercial ‘X’ Factor can really make a substantial difference.